Today’s workforce is multi-generational; it includes members of the Silent Generation, Baby Boomers, Gen Xers, Millennials, and Gen Zers. While a workplace that includes colleagues from many different age groups offers a great learning opportunity, it can also pose challenges to creating an inclusive culture, as each generation brings its own unique experiences, perspectives, communication, and work styles to the workplace.

Here are some tips for working effectively and collaborating across multiple generations: 

Understand generational differences and communication styles

• Take the time to learn about each generation and how it may impact the way your colleagues work and communicate with one another.  And remember, what’s considered a common phrase or style to one generation may be confusing or offensive to another.  To help with this, avoid using slang, ask questions if you are unclear, and be willing to coach a colleague on the impact of their words.  Remember there is no “one size fits all” when it comes to effective communication.

  Be open-minded

• Avoid making assumptions or stereotypes about your colleagues based on their age. Instead, approach each person as a unique individual, and be open to listening and learning from them. They belong in the room just as much as you do. 

  Find common ground and be flexible

• While opinions about DEI initiatives may differ between generations, it is likely that employees have a shared set of goals and values, such as respect, equal opportunity, and a desire for connection and belonging. By focusing on values you have in common, it is possible to build a shared sense of purpose that can bridge lines of difference, and encourage communication and collaboration. 

  Seek out mentorship opportunities

• No one is ever too tenured for professional and personal development. Multi-generational workforces offer a great space for mentoring, both younger employees learning from more tenured ones and vice versa. Mentorship is also a great way to build trust and rapport between employees.

  Foster a culture of respect and celebrate diversity

• Encourage a culture of respect and inclusivity by promoting open communication, seeking out and celebrating diverse perspectives, and addressing any signs of discrimination or bias.  Ask employees from different generations how they like to be celebrated and what cultural events are important to them. Lead trainings on cross-generational communication and have different employees share their unique stories. 

Age is an important part of your employees’ identities; just like gender and race, it informs how they view the world around them and how they show up at work. To be truly inclusive, it is critical to recognize and celebrate the unique experiences, insights, and perspectives each employee brings, whatever their age.

Need help determining how to achieve high-impact, measurable results with your DEI work?  Contact us here.

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